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	<title>Comments on: Hangtags, labels &amp; domain names- competing with your customers?</title>
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	<description>How to start a clothing line or run the one you have, better.</description>
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		<title>By: vee</title>
		<link>http://www.fashion-incubator.com/archive/hangtags_labels_domain_names_competing_with_your_customers/comment-page-1/#comment-24669</link>
		<dc:creator>vee</dc:creator>
		<pubDate>Wed, 21 Jul 2010 03:10:26 +0000</pubDate>
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		<description>I made Michigan products and sell only at flea markets, bazaars, etc but plan to sell on line so should I list my website for items sold at fairs.</description>
		<content:encoded><![CDATA[<p>I made Michigan products and sell only at flea markets, bazaars, etc but plan to sell on line so should I list my website for items sold at fairs.</p>
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		<title>By: sarah</title>
		<link>http://www.fashion-incubator.com/archive/hangtags_labels_domain_names_competing_with_your_customers/comment-page-1/#comment-12082</link>
		<dc:creator>sarah</dc:creator>
		<pubDate>Sun, 28 Dec 2008 06:47:42 +0000</pubDate>
		<guid isPermaLink="false">http://www.fashion-incubator.com/2005/07/hangtags_labels_domain_names_competing_with_your_customers/#comment-12082</guid>
		<description>This is an old and probably dead topic but what the heck.  It&#039;s late, I have insomnia so I might as well respond.  My url is on my labels and I have a written guarantee to my retailers that I will not undercut them in my web prices.  I also have priced my web prices so high that the retail stores are generally a discount for a customer.  In addition I only have specific items at specific stores, so it is my guarantee that a customer will be steered to their store to buy the same item.  

As far as removing labels without my permission that is in the contract as well.  While it&#039;s true a consumer can do whatever they want once they buy an item a retailer cannot.  My contract states they cannot alter the labels in any way.  If they want to act like a private consumer than they can pay that price and not the &quot;wholesale&quot; price.  

There is a lot of give and take in my contracts.  I offer them exclusive arrangements and in return they have to make certain efforts to sell my items.  I don&#039;t undercut their prices if they don&#039;t remove my labels.  I even offer buyback opportunities if they buy enough from me. (in truth few ever use the buybacks, the items sell before that)

In the long run stores that were a tad apprehensive initially decided in the end my website gave them more traffic than less.  

My contracts with stores was a long, long, and well thought out legal process.  I did not want to make any mistakes.  And in truth, I usually am very flexible to make my stores happy anyways. 

I am a very small business who self manufactures so it allows me freedoms to do this.  At the same time I didn&#039;t want to be taken advantage of and have my labels, which at times is my only form of advertising robbed from me.</description>
		<content:encoded><![CDATA[<p>This is an old and probably dead topic but what the heck.  It&#8217;s late, I have insomnia so I might as well respond.  My url is on my labels and I have a written guarantee to my retailers that I will not undercut them in my web prices.  I also have priced my web prices so high that the retail stores are generally a discount for a customer.  In addition I only have specific items at specific stores, so it is my guarantee that a customer will be steered to their store to buy the same item.  </p>
<p>As far as removing labels without my permission that is in the contract as well.  While it&#8217;s true a consumer can do whatever they want once they buy an item a retailer cannot.  My contract states they cannot alter the labels in any way.  If they want to act like a private consumer than they can pay that price and not the &#8220;wholesale&#8221; price.  </p>
<p>There is a lot of give and take in my contracts.  I offer them exclusive arrangements and in return they have to make certain efforts to sell my items.  I don&#8217;t undercut their prices if they don&#8217;t remove my labels.  I even offer buyback opportunities if they buy enough from me. (in truth few ever use the buybacks, the items sell before that)</p>
<p>In the long run stores that were a tad apprehensive initially decided in the end my website gave them more traffic than less.  </p>
<p>My contracts with stores was a long, long, and well thought out legal process.  I did not want to make any mistakes.  And in truth, I usually am very flexible to make my stores happy anyways. </p>
<p>I am a very small business who self manufactures so it allows me freedoms to do this.  At the same time I didn&#8217;t want to be taken advantage of and have my labels, which at times is my only form of advertising robbed from me.</p>
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		<title>By: Suzanne</title>
		<link>http://www.fashion-incubator.com/archive/hangtags_labels_domain_names_competing_with_your_customers/comment-page-1/#comment-451</link>
		<dc:creator>Suzanne</dc:creator>
		<pubDate>Wed, 25 Jul 2007 01:27:32 +0000</pubDate>
		<guid isPermaLink="false">http://www.fashion-incubator.com/2005/07/hangtags_labels_domain_names_competing_with_your_customers/#comment-451</guid>
		<description>I was thinking a way to make it work would be to have exclusive colors or fabric patterns sold by specific retailers. That way, you can still sell, but you aren&#039;t competing with them. I guess it depends on what you make, but I think it would work for what I do.

Right now I don&#039;t wholesale. I don&#039;t feel I&#039;m big enough yet for the headache. Soon maybe!
</description>
		<content:encoded><![CDATA[<p>I was thinking a way to make it work would be to have exclusive colors or fabric patterns sold by specific retailers. That way, you can still sell, but you aren&#8217;t competing with them. I guess it depends on what you make, but I think it would work for what I do.</p>
<p>Right now I don&#8217;t wholesale. I don&#8217;t feel I&#8217;m big enough yet for the headache. Soon maybe!</p>
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		<title>By: Kathleen</title>
		<link>http://www.fashion-incubator.com/archive/hangtags_labels_domain_names_competing_with_your_customers/comment-page-1/#comment-450</link>
		<dc:creator>Kathleen</dc:creator>
		<pubDate>Mon, 23 Jul 2007 20:12:08 +0000</pubDate>
		<guid isPermaLink="false">http://www.fashion-incubator.com/2005/07/hangtags_labels_domain_names_competing_with_your_customers/#comment-450</guid>
		<description>&lt;i&gt;What is the consensus on DE&#039;s having a line that they wholesale, and then have other items on the website. I&#039;m really interested in doing a wholesale-only line, but still doing my specialty pieces...so the question is do I plan to go wholesale only, or a mix of both? &lt;/i&gt;

You&#039;ll find a variety of opinions. Many people start out doing retail, producing piece by piece. Some still are and doing well with it. I think most people gravitate toward wholesale, it&#039;s less aggravation having to deal with onesies twosies. There&#039;s a third possibility. One of our people started at retail, then moved to wholesale but now wants to start a smaller inhouse unit producing smaller specialized lots, more exclusive items. While it&#039;s not full circle back to onsies twosies, it makes small lot production and enjoying the creativity the opportunity provides, more profitable.
</description>
		<content:encoded><![CDATA[<p><i>What is the consensus on DE&#8217;s having a line that they wholesale, and then have other items on the website. I&#8217;m really interested in doing a wholesale-only line, but still doing my specialty pieces&#8230;so the question is do I plan to go wholesale only, or a mix of both? </i></p>
<p>You&#8217;ll find a variety of opinions. Many people start out doing retail, producing piece by piece. Some still are and doing well with it. I think most people gravitate toward wholesale, it&#8217;s less aggravation having to deal with onesies twosies. There&#8217;s a third possibility. One of our people started at retail, then moved to wholesale but now wants to start a smaller inhouse unit producing smaller specialized lots, more exclusive items. While it&#8217;s not full circle back to onsies twosies, it makes small lot production and enjoying the creativity the opportunity provides, more profitable.</p>
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		<title>By: JESS</title>
		<link>http://www.fashion-incubator.com/archive/hangtags_labels_domain_names_competing_with_your_customers/comment-page-1/#comment-449</link>
		<dc:creator>JESS</dc:creator>
		<pubDate>Mon, 23 Jul 2007 19:41:12 +0000</pubDate>
		<guid isPermaLink="false">http://www.fashion-incubator.com/2005/07/hangtags_labels_domain_names_competing_with_your_customers/#comment-449</guid>
		<description>This is probably one of the most informative and interesting topics for me right now.  I do all one-of-a-kinds, doing it all myself, but was recently enlightened to the fact that I&#039;m already doing at least 80% of the work it takes to take orders, and have my designs produced.  I am waiting to receive Kathleen&#039;s book, which I&#039;m sure will help answer a lot of my questions...but let me pose this one.  What is the consensus on DE&#039;s having a line that they wholesale, and then have other items on the website.  I&#039;m really interested in doing a wholesale-only line, but still doing my specialty pieces...I know, its probably more than I can handle, maybe so, but I am still trying to figure it all out.  I&#039;m realizing that I don&#039;t have enough knowledge or money to sell/market everything myself and ever make profit, so the question is do I plan to go wholesale only, or a mix of both?  To me it seems like it would create mutually beneficial relationships if there is a line which can only be bought in stores, and a line that can only be bought on my website.  I&#039;d love to hear thoughts on that...
</description>
		<content:encoded><![CDATA[<p>This is probably one of the most informative and interesting topics for me right now.  I do all one-of-a-kinds, doing it all myself, but was recently enlightened to the fact that I&#8217;m already doing at least 80% of the work it takes to take orders, and have my designs produced.  I am waiting to receive Kathleen&#8217;s book, which I&#8217;m sure will help answer a lot of my questions&#8230;but let me pose this one.  What is the consensus on DE&#8217;s having a line that they wholesale, and then have other items on the website.  I&#8217;m really interested in doing a wholesale-only line, but still doing my specialty pieces&#8230;I know, its probably more than I can handle, maybe so, but I am still trying to figure it all out.  I&#8217;m realizing that I don&#8217;t have enough knowledge or money to sell/market everything myself and ever make profit, so the question is do I plan to go wholesale only, or a mix of both?  To me it seems like it would create mutually beneficial relationships if there is a line which can only be bought in stores, and a line that can only be bought on my website.  I&#8217;d love to hear thoughts on that&#8230;</p>
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		<title>By: Fashion-Incubator</title>
		<link>http://www.fashion-incubator.com/archive/hangtags_labels_domain_names_competing_with_your_customers/comment-page-1/#comment-452</link>
		<dc:creator>Fashion-Incubator</dc:creator>
		<pubDate>Fri, 18 Nov 2005 12:17:56 +0000</pubDate>
		<guid isPermaLink="false">http://www.fashion-incubator.com/2005/07/hangtags_labels_domain_names_competing_with_your_customers/#comment-452</guid>
		<description>&lt;strong&gt;The battle of retailers vs manufacturers&lt;/strong&gt;

One of my posts sparked an exchange as follows: As a retailer, I generally won&#039;t do business with manufacturers who will sell directly to the end user. I have no reason to -there are too many other companies out there...
</description>
		<content:encoded><![CDATA[<p><strong>The battle of retailers vs manufacturers</strong></p>
<p>One of my posts sparked an exchange as follows: As a retailer, I generally won&#8217;t do business with manufacturers who will sell directly to the end user. I have no reason to -there are too many other companies out there&#8230;</p>
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		<title>By: MW</title>
		<link>http://www.fashion-incubator.com/archive/hangtags_labels_domain_names_competing_with_your_customers/comment-page-1/#comment-448</link>
		<dc:creator>MW</dc:creator>
		<pubDate>Thu, 17 Nov 2005 16:52:34 +0000</pubDate>
		<guid isPermaLink="false">http://www.fashion-incubator.com/2005/07/hangtags_labels_domain_names_competing_with_your_customers/#comment-448</guid>
		<description>Honestly, Cinnamon, because you have an uncommon domain extension (.cc), and you&#039;re in the US, I don&#039;t even think most retailers will realize that it&#039;s a domain name (unless it has www in front of it).

</description>
		<content:encoded><![CDATA[<p>Honestly, Cinnamon, because you have an uncommon domain extension (.cc), and you&#8217;re in the US, I don&#8217;t even think most retailers will realize that it&#8217;s a domain name (unless it has www in front of it).</p>
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		<title>By: Cinnamon</title>
		<link>http://www.fashion-incubator.com/archive/hangtags_labels_domain_names_competing_with_your_customers/comment-page-1/#comment-447</link>
		<dc:creator>Cinnamon</dc:creator>
		<pubDate>Thu, 17 Nov 2005 16:31:08 +0000</pubDate>
		<guid isPermaLink="false">http://www.fashion-incubator.com/2005/07/hangtags_labels_domain_names_competing_with_your_customers/#comment-447</guid>
		<description>Thanks for the info Miracle. It&#039;s a huge-clarification point and it fully lets me see things from the retailers side. My business name is Poise.cc so this will always be on the tags I sew into my bags so I can&#039;t completely remove it ever. However it is subtle enough that the average shopper won&#039;t recognize it as an url (good and bad in this case). I read somewhere early on to ask if the retailer would be keeping the DE&#039;s hangtags or replacing it with their own. I make my hangtags as informative as I can without being gigantic so I obviously want them to keep that on the bag to increase customer&#039;s info about the bag. Once I redesign my tag, I&#039;ll put up an image on my site about it and add it in the comments here.
</description>
		<content:encoded><![CDATA[<p>Thanks for the info Miracle. It&#8217;s a huge-clarification point and it fully lets me see things from the retailers side. My business name is Poise.cc so this will always be on the tags I sew into my bags so I can&#8217;t completely remove it ever. However it is subtle enough that the average shopper won&#8217;t recognize it as an url (good and bad in this case). I read somewhere early on to ask if the retailer would be keeping the DE&#8217;s hangtags or replacing it with their own. I make my hangtags as informative as I can without being gigantic so I obviously want them to keep that on the bag to increase customer&#8217;s info about the bag. Once I redesign my tag, I&#8217;ll put up an image on my site about it and add it in the comments here.</p>
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		<title>By: MW</title>
		<link>http://www.fashion-incubator.com/archive/hangtags_labels_domain_names_competing_with_your_customers/comment-page-1/#comment-446</link>
		<dc:creator>MW</dc:creator>
		<pubDate>Thu, 17 Nov 2005 15:44:11 +0000</pubDate>
		<guid isPermaLink="false">http://www.fashion-incubator.com/2005/07/hangtags_labels_domain_names_competing_with_your_customers/#comment-446</guid>
		<description>&lt;i&gt;But why should they be in competition with one-another? Why can&#039;t the boutique be part of the logistics chain? With an established relationship, the DE and retailer should be able to work out a deal where the material can be shipped to the customer through the retailer.&lt;/i&gt;

It&#039;s great in theory, but rarely does it work out like that. Let me give you an example:

I watch the contemporary women&#039;s apparel market very closely, with a focus on California brands. Premium denim brands, high end casual wear. Brands that you might find on shopbop.com, revolveclothing.com, goclothing.com, etc.

Many of these brands are built upon the success of celebrities. They start off the brainchild of someone with connections, a celeb wears the item, and it becomes the next big thing. Usually, their websites start off as directories, pushing them to the retail stores.

But then there are companies like damnbrand and efashionconsulting that specialize in creating B2C websites for designers. They handle everything, photography, merchandising, distribution, order fulfillment, payment, basically they just take a chunk of the sales for their work. The manufacturer gets the benefit of the internet branding and distribution, can show their whole line, sure they pay out a huge chunk, but they are still getting more than wholesale (in most cases). So they never HAVE to develop a competency at B2C selling, there is an industry of consultants and third party vendors who will gladly provide the full service, or turnkey operation.

Many brands don&#039;t start out this way, they evolve into this business model. But a retailer, well a retailer has to deal with a variety of manufacturers. While some direct people to the store, most don&#039;t because they don&#039;t want their competition shopping their store list.

If clothing manufacturers were really GOOD at that, then retailers would love it, the problem is that many are not. If you were to develop that business model, you would really need to push it and make sure retailers understand it. In fashion, where seasons are short, it becomes difficult to direct consumers to stores to buy styles they may no longer stock (or the retailer may be difficult to purchase from). DEs/manufacturers realize this and sell directly to the consumer, because at the end of the day, they want to sell their product.

&lt;i&gt;and something I saw recently in LA.. a young designer has her moniker on her LABEL as a dotcom.How cool is that!Her company name is like xyz.com or something. Makes it simple. The buyers can&#039;t do a thing about it..&lt;/i&gt;

It is very cool. But you said retailers can&#039;t do much about it, and they can, they can simply not buy the line. They may not say why, but I have had two sales reps that I work with that have had their DEs take the dot-com off of the label because the retailers did not want to buy it.

I think sometimes as DEs you have to take a step back and put yourself in the retailer&#039;s shoes. Retail is a tough game for stores and anything you can do to HELP them sell is great. But anything that they perceive as hurting their sales is a negative, and unless you have a hot brand with a high sell through, they don&#039;t have to deal with it. They have a fixed amount of dollars and all things being equal, they might choose to stock a good brand that doesn&#039;t sell to consumers over a good brand that does. Unless you have a given, must have, hot selling brand, yours is always in competition with another brand for the retailer&#039;s dollars.

The bottom line is that there is no one way to do this. Some companies will not face a problem selling to consumers via the web, some will. It all depends on the market they are in and the types of stores/buyers they sell to. Having said that, it is something to consider and it is something that could impact your line. Many buyers won&#039;t volunteer the information that the brand sells too much B2C, so it&#039;s up to the DE to get the feedback from their buyers. If it works for you, it works. But that doesn&#039;t mean it will work for everyone.
</description>
		<content:encoded><![CDATA[<p><i>But why should they be in competition with one-another? Why can&#8217;t the boutique be part of the logistics chain? With an established relationship, the DE and retailer should be able to work out a deal where the material can be shipped to the customer through the retailer.</i></p>
<p>It&#8217;s great in theory, but rarely does it work out like that. Let me give you an example:</p>
<p>I watch the contemporary women&#8217;s apparel market very closely, with a focus on California brands. Premium denim brands, high end casual wear. Brands that you might find on shopbop.com, revolveclothing.com, goclothing.com, etc.</p>
<p>Many of these brands are built upon the success of celebrities. They start off the brainchild of someone with connections, a celeb wears the item, and it becomes the next big thing. Usually, their websites start off as directories, pushing them to the retail stores.</p>
<p>But then there are companies like damnbrand and efashionconsulting that specialize in creating B2C websites for designers. They handle everything, photography, merchandising, distribution, order fulfillment, payment, basically they just take a chunk of the sales for their work. The manufacturer gets the benefit of the internet branding and distribution, can show their whole line, sure they pay out a huge chunk, but they are still getting more than wholesale (in most cases). So they never HAVE to develop a competency at B2C selling, there is an industry of consultants and third party vendors who will gladly provide the full service, or turnkey operation.</p>
<p>Many brands don&#8217;t start out this way, they evolve into this business model. But a retailer, well a retailer has to deal with a variety of manufacturers. While some direct people to the store, most don&#8217;t because they don&#8217;t want their competition shopping their store list.</p>
<p>If clothing manufacturers were really GOOD at that, then retailers would love it, the problem is that many are not. If you were to develop that business model, you would really need to push it and make sure retailers understand it. In fashion, where seasons are short, it becomes difficult to direct consumers to stores to buy styles they may no longer stock (or the retailer may be difficult to purchase from). DEs/manufacturers realize this and sell directly to the consumer, because at the end of the day, they want to sell their product.</p>
<p><i>and something I saw recently in LA.. a young designer has her moniker on her LABEL as a dotcom.How cool is that!Her company name is like xyz.com or something. Makes it simple. The buyers can&#8217;t do a thing about it..</i></p>
<p>It is very cool. But you said retailers can&#8217;t do much about it, and they can, they can simply not buy the line. They may not say why, but I have had two sales reps that I work with that have had their DEs take the dot-com off of the label because the retailers did not want to buy it.</p>
<p>I think sometimes as DEs you have to take a step back and put yourself in the retailer&#8217;s shoes. Retail is a tough game for stores and anything you can do to HELP them sell is great. But anything that they perceive as hurting their sales is a negative, and unless you have a hot brand with a high sell through, they don&#8217;t have to deal with it. They have a fixed amount of dollars and all things being equal, they might choose to stock a good brand that doesn&#8217;t sell to consumers over a good brand that does. Unless you have a given, must have, hot selling brand, yours is always in competition with another brand for the retailer&#8217;s dollars.</p>
<p>The bottom line is that there is no one way to do this. Some companies will not face a problem selling to consumers via the web, some will. It all depends on the market they are in and the types of stores/buyers they sell to. Having said that, it is something to consider and it is something that could impact your line. Many buyers won&#8217;t volunteer the information that the brand sells too much B2C, so it&#8217;s up to the DE to get the feedback from their buyers. If it works for you, it works. But that doesn&#8217;t mean it will work for everyone.</p>
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		<title>By: Eric H</title>
		<link>http://www.fashion-incubator.com/archive/hangtags_labels_domain_names_competing_with_your_customers/comment-page-1/#comment-445</link>
		<dc:creator>Eric H</dc:creator>
		<pubDate>Thu, 17 Nov 2005 14:43:24 +0000</pubDate>
		<guid isPermaLink="false">http://www.fashion-incubator.com/2005/07/hangtags_labels_domain_names_competing_with_your_customers/#comment-445</guid>
		<description>There is a potential win-win solution here that Tom skirted.  The hangtag can point customers to the DE&#039;s website.  The website can have additional product lines that the retailer isn&#039;t carrying.  But why should they be in competition with one-another?  Why can&#039;t the boutique be part of the logistics chain?  With an established relationship, the DE and retailer should be able to work out a deal where the material can be shipped to the customer through the retailer.  That&#039;s the model embraced by Best Buy, Target, Lowe&#039;s, and a number of other businesses that have both brick-and-mortar and online retail sites.  Most of them even link to the manufacturers&#039; websites right off the product description.  You order off the site and pick up and the retail outlet.

Pella - a high-end brand of windows - markets some but not all of their windows through Lowe&#039;s hardware stores because there are many options, customers need to see and perhaps feel the mechanisms and finishes, and Lowe&#039;s adds value by providing help in sizing and warranty repairs and returns.  Sound familiar?

But Pella also has retail outlets.  I can only assume that Pella offers deep discounts to Lowe&#039;s to take advantage of Lowe&#039;s higher traffic and outlet penetration.  It&#039;s mutually beneficial.

I doubt very many individuals are successful at simultaneously designing, manufacturing, and retailing unless they have a large, skilled staff.   Zara does it well, but Zara is hardly a DE startup.  From that standpoint, I can see why some retailers would want to avoid such DEs, especially if they already have plenty of other good sources from which to choose; it&#039;s likely that the design and manufacturing will suffer as the DE devotes more time to retailing and the issues therein (website design, website content, shipping, returns).  One of the websites promoted in a recent comment struck me as an example of this - unimpressive and poorly made garments, augmented with ready-for-Stuckey&#039;s jewelry and accessories.
</description>
		<content:encoded><![CDATA[<p>There is a potential win-win solution here that Tom skirted.  The hangtag can point customers to the DE&#8217;s website.  The website can have additional product lines that the retailer isn&#8217;t carrying.  But why should they be in competition with one-another?  Why can&#8217;t the boutique be part of the logistics chain?  With an established relationship, the DE and retailer should be able to work out a deal where the material can be shipped to the customer through the retailer.  That&#8217;s the model embraced by Best Buy, Target, Lowe&#8217;s, and a number of other businesses that have both brick-and-mortar and online retail sites.  Most of them even link to the manufacturers&#8217; websites right off the product description.  You order off the site and pick up and the retail outlet.</p>
<p>Pella &#8211; a high-end brand of windows &#8211; markets some but not all of their windows through Lowe&#8217;s hardware stores because there are many options, customers need to see and perhaps feel the mechanisms and finishes, and Lowe&#8217;s adds value by providing help in sizing and warranty repairs and returns.  Sound familiar?</p>
<p>But Pella also has retail outlets.  I can only assume that Pella offers deep discounts to Lowe&#8217;s to take advantage of Lowe&#8217;s higher traffic and outlet penetration.  It&#8217;s mutually beneficial.</p>
<p>I doubt very many individuals are successful at simultaneously designing, manufacturing, and retailing unless they have a large, skilled staff.   Zara does it well, but Zara is hardly a DE startup.  From that standpoint, I can see why some retailers would want to avoid such DEs, especially if they already have plenty of other good sources from which to choose; it&#8217;s likely that the design and manufacturing will suffer as the DE devotes more time to retailing and the issues therein (website design, website content, shipping, returns).  One of the websites promoted in a recent comment struck me as an example of this &#8211; unimpressive and poorly made garments, augmented with ready-for-Stuckey&#8217;s jewelry and accessories.</p>
]]></content:encoded>
	</item>
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